How to request deletion

Email us at support@trustydr.com. Please tell us which TrustyDr service your account is on — TrustyDr Healthcare (as a Patient or as a Healthcare Provider) or TrustyDr Commerce — and include the email address or phone number used for that account.

What we retain

Your account and related data are retained while your account is active.

Acceptance-history and audit-log records — the record of which document version you accepted, and when — are retained permanently for accountability purposes, regardless of account status.

Full details

For the complete retention and deletion terms that apply to your account, see: